Useful information

If the point of consumption does not have a remote gas meter, the reading of the gas meter must be submitted as an integer from the 26th day of the metering period until the first working day of the following month.

Customers of other network operators must submit the reading to the network operator in their area.

The reading of the remote meter does not have to be submitted, unless otherwise indicated by the network operator.

The reading of the meter that is read on the spot must be submitted as an integer.

The reading of the remote meter does not have to be submitted, unless otherwise indicated by the network operator.

• The customer is obliged to keep the gas meter in their building or on their property in good condition and to ensure the integrity of the meter.
• The gas meter must not be painted over or otherwise damaged.
• Safety features (safety seals, stickers) on the gas meter must not be tampered with or removed.
• Consumption may be deemed to be illegal if the security elements have been damaged.
• The network operator must be immediately informed of a faulty meter or a damaged security element.
• Please contact your network operator to change the location of the gas meter on a consumer installation. The gas meter must not be built into a wall.
• Secure access to the gas meter must be ensured for the maintenance, inspection, replacement and installation of security elements.

User manual of Themis Uno gas meter

1. Meter screen
2. Meter buttons
3. Security seal

In order to turn on the meter screen, press the button marked with a circle (Figure 4) and the reading will appear on the screen.

The reading displayed on the screen in large digits is used for billing. The small numbers are not used.

User manual of RSE gas meter

1. Meter screen
2. Meter buttons
3. Security seal

In order to turn on the meter screen, press the button marked with a circle (Figure 4) and the reading will appear on the screen.

The reading displayed on the screen before the point is used for billing. The numbers after the point are not used.

There have been significant changes in the supply of gas to Estonia, and gas supplies from Russia to our region (the Baltic States and Finland) have been completely disrupted.

Gas enters our region’s gas network from Western countries such as Norway, the United States and others. Gas is brought in by ships and introduced into the gas network via LNG regasification terminals, for example from Klaipeda in Lithuania or Inkoo in Finland. The Inčukalns gas storage facility in Latvia is also filled with gas that has arrived in the region via LNG terminals.

Increasingly more green, environmentally friendly biomethane is also entering the Estonian gas grid.

If there is no gas for any reason, you must call 13404.

The state has stockpiled a strategic gas reserve in an underground gas storage facility in Latvia that can be used in the event of an emergency. In addition, the state has built a hailing quay at the LNG terminal in Paldiski, which can supply the Estonian gas network with LNG from ships.

The costs of managing the strategic gas reserve and the hauling quay and infrastructure of the LNG terminal are covered by the fee for the strategic gas reserve and the hauling quay and infrastructure of the LNG terminal, i.e. the stockpiling fee.

The stockpiling fee is collected from consumers by the network operator that pays the collected fee to the manager of the reserve, i.e. Eesti Varude Keskus.

Gas boilers and gas water heaters must be serviced regularly, preferably once a year, as unmaintained equipment can lead to higher energy costs and accidents. The maintenance service must be ordered from a reliable licensed company.