The contractual partner of AS Gaasivõrk in the provision of e-service is AS Elenger Grupp. We ensure that your personal data are protected and only use them to the extent necessary.
Continue
A network contract is required to use gas. You must conclude a network contract with the distribution system operator in your area. AS Gaasivõrk is the largest gas distribution network operator in the Republic of Estonia.
The distribution system operator provides a network service, which for the customer means the readiness to consume gas.
The price of the network service of AS Gaasivõrk from 4 December 2023 is 12.139 €/MWh (0.012139 €/kWh). VAT is added to the price of the network service. The price of the including VAT is 0.014810 €/kWh.
The invoice for all charges related to the network service is submitted to the customer by Elenger Grupp AS, the invoicing service partner of AS Gaasivõrk. Read more about the charges and conditions related to the network service here.
You must conclude a network contract before you start consuming gas after the installation of a new connection point and, in the case of an existing connection, also when buying a home (e.g. an apartment) or business premises. Do it as soon as possible. There is no charge for the conclusion of a network contract.
The quickest and most convenient way to sign a network contract is to submit a joint declaration of change of ownership. If this is not possible, fill in the application for conclusion of network contract.
If you have any further questions on how to re-register network contracts when the owner of your home or business premises changes, please send an email to vorgulepingud@gaas.ee or call us in 660 0009 (private and business customers).
A representative of AS Gaasivõrk prepares a draft network contract and sends it to the new owner for signing in a suitable manner (either digitally or on paper, if necessary). After the contract has been signed by both parties, the network operator will inform them that the contract has entered into force.
You can then sign a contract to buy gas from the gas supplier of your choice. If the customer does not enter into a contract for the purchase of gas themselves, the gas seller nominated by AS Gaasivõrk, which is Elenger Grupp AS, is deemed to be the customer’s gas seller.
The customer can terminate the network contract at any time by informing AS Gaasivõrk about this at least one month in advance.
The network contract must definitely be terminated in the event of a change of ownership, for example, if you sell your home or business premises or if you stop using gas there. Please keep in mind that you are responsible for the performance of the network contract, including payment for the gas and network services consumed, until the network contract expires.
There is no charge for the termination of a network contract.
In order to terminate the contract in the case of change of ownership, please submit a joint declaration of change of ownership. The obligation to give notice one month in advance is not applied to termination by joint declaration.
In order to terminate the contract without a joint declaration, please fill in the application for termination of the network contract.
Shutting off gas supply on the basis of customer’s application
Please submit an application for shutting off gas supply in order to shut off the gas supply temporarily or permanently.
Upon receipt of the application, the network operator will verify that the person who made the application has the right to decide on gas supply shut-off at the site and will agree with the customer on a time for gas supply shut-off within the following 10 days.
If you will not use gas for an extended period of time or if you have decided not to use gas anymore, it is important to shut off the gas supply to ensure safety.
There is no charge for shutting off the gas supply (except for welding or excavation work).
Shut-off in cases provided for by law
According to the Natural Gas Act the network operator has the right to:
When interrupting the gas supply, the network operator complies with the requirements for shutting off gas set out in the Natural Gas Act.
Shut-off of gas supply in case of breach of network contract
AS Gaasivõrk will only shut off the gas supply to the consumer if the consumer breaches the obligations arising from the concluded network contract, which are specified in the standard terms and conditions of the network contract of AS Gaasivõrk.
Shutting off gas supply on the basis of gas seller’s application
AS Gaasivõrk will only shut off the gas supply to the consumer in the case specified in the standard terms and conditions of the network contract of AS Gaasivõrk if the consumer breaches their obligations arising from the concluded network contract.
Shut-off of gas supply in case of illegal use
According to the Natural Gas Act, the network operator has the right to interrupt the network connection without delay from the moment that the illegal use of gas has been established.
Resumption
Please submit an application for resumption of gas supply in order to receive gas again.
After receiving the request, the network operator will issue the customer with a service charge invoice for the resumption, which is based on the service price list of AS Gaasivõrk.
The prerequisites for resumption of gas supply are:
The gas supply will be resumed and, if necessary, a gas meter will be installed by the network operator within five working days of receipt of the service charge.
(Mon-Fri 8.30-17.00)
naidud@gaas.ee